We're working hard to make our network work best for you. Next week we're upgrading the area near you, please bear with us as there may be a little disruption
Yeah right! I see nothing planned for the Dannevegas area next week but note the fault which has been there most of the week remains unresolved.
I'll believe such self promotional spam when your purported 3G doesn't drop out to GPRS speed during the working day. And you do not take three weeks to respond to faults logged via email.