Marketing Thieves

Had to purchase a new phone after running it over with the quad bike.  Effing thing slipped out of the pocket and under the bike on a metalled track.  Screen buckled and bowed upward, was unreliably but barely functional.

Said new phone comes with a redeem offer from 2 Degrees for their pre-packaged SIM.  Finally logged on, entered redeem code and hey presto upgraded with a "freebie".  No alternative choice, an automatic upgrade.  From a $19 to a $30 plan for one month.

But wait, there's more!  New plan at end of free month auto-renews.  No it doesn't drop back to my old plan, it stays on the increased charges forever.  And you have to join the 'your call is valuable to us... '  queue of the damned on hold to cancel the unwanted redeem upgrade.

Maybe slick marketing, but in my book out and out thievery by 2 Degrees of the highest order.